As part of London Tech Week, Sharing Economy UK and the CBI are delighted to invite you to participate in a discussion focused on building customer trust in the modern economy
Rapid digital transformation is changing how businesses engage with their customers, who have new expectations about how they are communicated with and how their data is used. A the same time, the growth in P2P and sharing economy platforms has increased the emphasis on trust among users and raised new questions about responsibility and liability for content.
The panel includes Richard Laughton, Chair of Sharing Economy UK and CEO at easyCar, Alice Casey, Senior Development Manager at Nesta, Chris Field, CMO at Yoti and Dr Stephen Lorimer, Smart London Strategy and Delivery Officer at Greater London Authority.
Together they will explore:
- Changing customer expectations on data protection and privacy
- Best practice tips for technology-driven businesses to build customer trust
- The role of regulation and self-regulation in responding to new challenges
Date: Tuesday 12th June
Where: CBI, Cannon Place, 78 Cannon Street, London EC4N 6HN
Please register via the London Tech Week website to book your place.
We look forward to seeing you there!